Frequently Asked Questions
Our goal is to provide the best customer service and to answer all of your questions in a timely manner.
1. How do I get the Free Hosting?
You need to be a first time customer, buy a domain name with happihost.co.ke to access 200 MB free hosting. See domain name (link to what a domain is, and the packages). To access more features, proceed to upgrade the free plan.
2. Where are your servers located?
We offer our services out of 4 global datacenters, 2 in the US (East Coast & West Coast), London in the UK, South Africa and Pune in India.. Having complete control over our entire operations allows us to offer the best services possible at an extremely affordable price point.
3. How long will it take for my account to be setup?
Hosting orders are setup instantly upon payment. For any additional request such as, website migration, it will depend on the size and amount of data to be moved.
4. Can I upgrade my Hosting Plan at any time?
Yes, our cloud infrastructure allows zero downtime vertical and horizontal scaling of your account without the need to have a service interruption or change any settings.
5. Will you migrate my site from another provider?
Yes, absolutely! When you order a Hosting plan with HappiHost.co.ke, our expert technicians are available 24×7 to moves your files, websites and databases to us at no cost.
6. Does your price change on renewal?
No. Our prices remain as initially quoted for the love and passion of honesty, transparency and accountability. We say AS It Is, so what you see is what you get.